Privacy Policy
Introduction
This privacy policy explains how The Roaming Smokehouse collects, uses, and protects personal information from users of our platforms, including our website and Facebook page. By visiting our platforms or using our services, you agree to the practices outlined in this policy.
1. Collection of Personal Information
We may collect certain personal information in the following cases:
When you contact us through forms on our website or messages on our Facebook page.
When you leave a comment, question, or review on our platforms.
When you book an event or request a quote.
The information collected may include:
Name and surname
Email address and phone number
Details necessary for booking (address, event specifics, etc.)
Any other information you voluntarily share
2. Use of Information
The information collected is used solely for the following purposes:
To respond to your questions, comments, or inquiries.
To manage bookings and organize our services.
To send you information about our offers, events, or service updates (if you have consented).
To improve our services and your user experience on our platforms.
3. Sharing of Information
We are committed to never selling, renting, or sharing your personal information with third parties, except in the following cases:
When it is necessary to provide a service (e.g., delivery or event partner).
When required by law.
4. Cookies and Similar Technologies
Our website may use cookies to enhance your experience. These cookies collect information about your browsing activity to:
Analyze traffic and optimize website performance.
Personalize your user experience.
You can disable cookies in your browser settings, but this may affect certain features of the site.
5. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal information:
Right of Access: Review the information we hold about you.
Right of Rectification: Request corrections to inaccurate or incomplete information.
Right of Erasure: Request the deletion of your data, subject to certain legal obligations.
Right to Object: Refuse the use of your data for certain purposes (e.g., marketing).
To exercise these rights, please contact us at the following email address: info@theroamingsmokehouse.com.
7. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Changes will be posted on our website and, if necessary, communicated via our other platforms. We encourage you to review this policy regularly.
8. Contact
For any questions regarding this privacy policy or the processing of your data, you can contact us:
By email: info@theroamingsmokehouse.com
By message via our Facebook page